1 reviews | Active since Mar 2011
Gross, disgusting, revolting... old and stale garbage sold as "fresh" order
I used to love steers. Hell i would eat steers on a weekly basis. Correction. Our family used to eat steers on a weekly basis.
So perhaps i should thank you. Your centurion lifestyle branch for creating the most revolting excuse of a burger with stale chips to match.
I should have known something was off when i took the parcel from the counter, and the staff in the kitchen burst out laughing, pointing fingers at me with uncontrollable laughing fits.
I got home and the family all complained that their burgers were cold and dry. And that there was no sauce on the burgers. No mustard, no onions. It was basically a dry bun, with a dry patty. No lettuce. Not tomato. Nothing. Just a bun and a patty. Your staff could have at least put some butter on the buns.
Perhaps i should thank your Centurion lifestyle branch. It is one less unhealthy treat to indulge in. Please note i refer to indulge in past tense because not even a fly or maggot could indulge in the excuse of a meal i was given tonight to which i paid almost R200 for 2 meals.
Yes that is correct. My King Steers burger was nothing but a dry old stale bun with 2 dry cold old stale patties. And nothing else. But i still got charged the price of a king steer burger.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
