LZ
Lwazi Z

1 reviews | Active since Sept 2016

25 May 2017, 20:12

Great Service

<p>Bought ribs at Steers in Dawn Park about an hour ago,they were half done so we took them back.When we got there we spoke to Sibusiso Nhlapo,we were upset because we had to drive out again to return them.We got such great service from him that we calmed down.It was refreshing to get someone with such customer care.Thank you Sibusiso Nhlapo.</p>

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Replies (1)
Steers
Steers's reply26 May 2017, 14:29
Official

Thank you very much for taking the time to report your experience with our Dawn Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.