1 reviews | Active since Jul 2016

27 Jul 2016, 17:49

Godforsaken useless service

<p>I placed an online order with the Steers in Chatsworth. My order was a Wacky Wednesday chicken with medium chips. I was never told that it takes more than 2 hours to make 2 burgers and some chips. As u type this story, my order has still not been delivered. Even after phoning the store and call centre numerous times, their response was that "it's being delivered" or they cut my call. </p>

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Replies (1)
Steers
Steers's reply01 Aug 2016, 11:04
Official

Thank you very much for taking the time to report your experience with our Chatsworth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care