JG
Jacob G
1 reviews | Active since Apr 2018
26 Apr 2018, 22:10
Given an Old receipt
Today around 19:40 I went to buy ribs and to my surprise i was given an old invoice that was issues 2 days ago 24 april yet I purchased my order on the 26, the payment on that invoice was done by cash and my transaction was electronic. Can someone explain? These receipts are taken when you take your order but took a photo.
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Steers's replyOfficial
27 Apr 2018, 13:25We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
Steers's reply27 Apr 2018, 13:25
Official
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,