LW
Linde W
1 reviews | Active since Jan 2016
19 Jan 2016, 15:58
From fresh and fantastic to cheap and horrible
So Today at about 15:20 i was craving their chilli cheese fries as i was a huge fan... But hoped and prayed that it wont be bad again like last time as it was the second time their cheese sauce changed... Last time it was so thing that it clinged to my pallet and i couldn't even eat it... So from a quality sauce to a thick one i thought maybe give them a second chance... When i got my fries today with much excitement i opened a box full of disappointment as i realised that the sauce has changed again to a much cheaper processed cheese sauce... I am very disgusted and will no longer pay for poor quality food like this...
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Steers's replyOfficial
20 Jan 2016, 09:07Hello Lindekokkedoor,
Thank you very much for taking the time to report your experience with our Highveld centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Highveld centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply20 Jan 2016, 09:07
Official
Hello Lindekokkedoor,
Thank you very much for taking the time to report your experience with our Highveld centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Highveld centurion branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care