PG
Pieter G
1 reviews | Active since May 2015
27 May 2015, 18:34
Forcing product on me!!!!
So each Wednesday I would go to Steers Langenhovenpark for their special but I am getting tired of the person at the counter asking me single or double slice if it is compulsory. Tonight the woman ask me again and I said NO, just the normal burger so she rep**** oh so with only a single slice of cheese. When I ask her if it is extra she said yes. I do not want to pay extra for cheese...I have enough at my house. So please try to stop forcing the customers for extra cheese.
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Steers's replyOfficial
28 May 2015, 10:21Hello Pitas,
Thank you very much for taking the time to report your experience with our Langenhovenpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Langenhovenpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply28 May 2015, 10:21
Official
Hello Pitas,
Thank you very much for taking the time to report your experience with our Langenhovenpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Langenhovenpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,