JT
Jaco T

1 reviews | Active since Jan 2017

18 Jan 2017, 22:35

Fool me once...

<p>Steers at the Engen Crossing in Bloemfontein has just proven AGAIN that their service will never improve.... no matter how many times you complain. Buy a cheese burger, they leave out the cheese... buy a toasted chicken mayo, you get a breakfast bun.... order a double burger, you get a plain cheese burger. Client service/ satisfaction is obviously not a priority for Steers </p>

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Replies (1)
Steers
Steers's reply19 Jan 2017, 15:33
Official

Thank you very much for taking the time to report your experience with our Engen Crossing Bloemfontein branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team

Best regards,