GM
Gerhardus M
1 reviews | Active since Apr 2011
18 Dec 2015, 09:21
Food Quality
My wife and I returned from Bloemhof on 17 Dec 15 to Johannesburg and stopped at the Ultra City outside Klerksdorp for breakfast. We waited about 45 minutes for our breakfasts and after receiving it found the standard of food preparation very dissatisfying. My wife's breakfast was cold and the chips was old and over fried. I think it is absurd to pay R115 for this poor quality of food. We left the Steers without eating breakfast.<br> I will not recommend this Steers to my fellow anglers and future clients.
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Steers's replyOfficial
21 Dec 2015, 08:36Hello GertMouton,
Thank you very much for taking the time to report your experience with our Shell Ultra City Klerksdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Shell Ultra City Klerksdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply21 Dec 2015, 08:36
Official
Hello GertMouton,
Thank you very much for taking the time to report your experience with our Shell Ultra City Klerksdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Shell Ultra City Klerksdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care