1 reviews | Active since Aug 2017
Food Quality
I ordered a jalapeno mayo burger combo at steers Philip Nel Park in Pretoria, for delivery. They delivered on time and everything was in order until I started eating my burger. The beef patty was Raw on the inside. I couldn't continue eating my burger, and I had paid for my meal on delivery. I am very unimpressed.
Thank you very much for taking the time to report your experience with our Philip Nel Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Philip Nel Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.