MP
Marlon P

1 reviews | Active since Oct 2017

09 Oct 2017, 09:14

Food Poisoning

On Saturday, 7 October 2017, my girlfriend and I visited Steers at the Waterfront. We purchased rib burgers and chips. We ate at the restaurant and left for home soon thereafter. Once we reached home, it became clear that both of us were suffering some ill effects. My stomach was upset and within a few minutes I was vomiting. it didn't take long before my girlfriend was complaining about similar symptoms. After a few hours, we eventually fell asleep completely dehydrated. Since we had nothing else to eat between our time at the restaurant and getting home, no other conclusion can be drawn, but the fact that we suffered from food poisoning. I can say with cer*****y that I will never support another Steers franchise again, nor will I recommend it to any of my family and friends.

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Replies (1)
Steers
Steers's reply09 Oct 2017, 12:39
Official

Thank you very much for taking the time to report your experience with our V&A Waterfront branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.


Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.


Kind Regards,

The Steers Team