ES
Eric S
1 reviews | Active since Jul 2011
28 Oct 2015, 19:18
FOOD NOT UP TO STANDARD
We are two pensioners in Mossel Bay and when circumstances permit, we like to treat ourselves to some lekka takeout hammies from the local Steers from time to time. But tonight was a disaster, the buns were old and the patties were tough as if they had just been re-heated and plonked on the buns. Definitely not up to their usual standard. I know they were very busy at the time but this should not be an excuse to sacrifice quality. Come on guys, don't force us to go elsewhere.
Helpful (0)
Replies (1)0
Replies (1)
Steers's replyOfficial
29 Oct 2015, 13:25Hello Squareleg,
Thank you very much for taking the time to report your experience with our Mossel Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Steers Customer Care
Thank you very much for taking the time to report your experience with our Mossel Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Steers Customer Care
Steers's reply29 Oct 2015, 13:25
Official
Hello Squareleg,
Thank you very much for taking the time to report your experience with our Mossel Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Steers Customer Care
Thank you very much for taking the time to report your experience with our Mossel Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Steers Customer Care