Food not delivered

Very poor service at Steers @ Phillip Nel Park. I've made an online order on Sunday 04 Aug 2019 @ 17:18. I've waited until 19:00 and start phoning. Every time they said the driver is on his way. I've waited for my food until 11pm but it was never delivered. This is not the first time I had issues with Steers @ Phillip Nel Park. Please tell me what happened. Thank you, Antonie