EP
Ettiene P

1 reviews | Active since Jan 2016

26 Jul 2017, 14:17

Food Cold

<p>Food cold directly after buying. Took already grilled patties out of a plastic container, did not even heat them up. Despite this, took awfully long to prepare the burgers compared to other branches.</p>

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Replies (1)
Steers
Steers's reply06 Sept 2017, 12:36
Official

Thank you very much for taking the time to report your experience with our Vaal Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Team.

Best regards,