HK
Herman K

1 reviews | Active since Mar 2015

14 Dec 2022, 21:55

FIRST AND LAST EXPERIENCE AT STEERS BAYSWATER, BAYVILLAGE, BLOEMFONTEIN

I HAVE NEVER FELT SO DISRESPECTED AND SO EMBARRASSED. I ORDERED BEFORE 3 PEOPLE, BUT THEY HAVE RECEIVED THEIR ORDERS BEFORE ME. I WAS TOLD THE MILKSHAKE IS NOT READY, JIKI JIKI, THE OTHER CUSTOMER IS GETTING A MILKSHAKE. OKAY COOL THEN I DIDN'T COMPLAIN, I JUST DECIDED TO BUY THE MILKSHAKE SEPARATELY. THEN 25 MINUTES PASSED, I HAVEN'T RECEIVED MY ORDER. THEN I COMPLAIN, I DIDN'T SWEAR OR DISRESPECTED THE STAFF, I JUST ASKED HOW FAR IS THE ORDER AND TOLD THEM THE CUSTOMER THAT FOUND ME IN THE STORE ORDERED "20 BURGERS" AS AN EXAGGERATION. WHEN I WALK OUT OF THE STORE THEY MAKE FUN OF ME, THATS WHY I AM SAYING I HAVE NEVER FELT SO EMBARRASSED, INSTEAD OF APOLOGIZING AFTER I RECEIVED MY ORDER SHE JUST LOOKED AT ME. CAN THE OWNER PROVIDE CUSTOMER SERVICE TRAINING FOR THE STAFF.

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