MM
Mandy M
1 reviews | Active since Jul 2015
15 Jul 2015, 16:52
feeding people expired meals
The staff gave me a burger and the bun had a green circle of fungi then when I complained they refused to give me a refund and there was an old man near me who also complained about his chicken being rotten and they just laughed him off and it's one of many incidents people have complained about including bad customer service.
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Steers's replyOfficial
17 Jul 2015, 08:34Hello Aqua Rock,
Thank you very much for taking the time to report your experience with our MTN RANK Johannesburg ce... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our MTN RANK Johannesburg ce... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply17 Jul 2015, 08:34
Official
Hello Aqua Rock,
Thank you very much for taking the time to report your experience with our MTN RANK Johannesburg ce... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our MTN RANK Johannesburg ce... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care