AL
Andy L

1 reviews | Active since Aug 2012

28 Feb 2015, 22:37

Fantastic serv at Plett and a bad Steers Jbay

My son and wife from the Uk are over doing skydiving at Plett, so we stop off at Steers Plett for a magnificent Lunch, It was so great we thought lets try it at Jeffreys Bay. I walk in and ask Lku..... something for a chicken rave burger, no we dont have chicken, okay we compromise make it beef. I then ask for a dagwood, she says what is that, i explain, no we dont serve breakfast at night (duh) burger not breakfast, no eggs at night, no bacon, but its advertised on Steers site under menu. Wow and its called Steers, absolutely Pathetic service. Stores like this destroy Steers image for those striving for perfection, and should rather close their doors.

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Replies (1)
Steers
Steers's reply02 Mar 2015, 10:22
Official
Hello A.N.D.Y,

Thank you very much for taking the time to report your experience with our Jeffreys Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care