1 reviews | Active since Dec 2016

27 Nov 2020, 19:52

False Advertising & **************** - STEERS PINESLOPES

FALSE ADVERTISING! ****************

I google STEERS PINESLOPES and immediately the menu popped up. I saw the Cheeseboy Sharing Meal advertised for R189.90 and add a 1LT of Coke at R24.90.

I called STEERS PINESLOPES and placed the order. Right after I placed the order with Musi/Vusi I received a sms stating that the amount I need to pay when collecting is R249.90.

Now, the last time I attended school, R189.90 plus R24.90 equals R214.80.

When I arrived at STEERS PINESLOPES I informed Musi/Vusi that the amount is incorrect. She then, with an attitude told me that she doesn't know why it is different. So I told her that the amount advertised (without any fine print on the advertising) for the Cheeseboy and Coke should be R214.80 and that is what I need to pay. She then said if you order online the price is different.

I asked her but how is that possible! How can you advertise on social media and on your website a price and when you order via phone you pay extra. She then said she doesn't know and I need to complain with Head Office.

I am sorry, but the lady is totally ***********.

As I got home and studied the slip, I realised that the amount on the cash slip is as follows;

Steers Pineslopes order number 352 Total excluding VAT - R217.30 (again different from the R214.80) (2.05 difference) VAT Included - R32.60 (15% VAT) Total R249.90

So, nowhere on your advertising your have fine print stating the the price advertised is excl VAT! FALSE ADVERTISING!

According to my calculations, I was supposed to pay R214.80 as per what was advertised.

Please explain!

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