DC
Donna C
1 reviews | Active since Sept 2011
06 May 2015, 18:07
False Advertising
I went to the new Steers at Greenacres after work today to buy ice cream (Swirl and Superswirl).<br> When the cashier was ringing up my order, I noticed that the prices were R1 more than advertised on the boards instore. <br> I spoke to the cashier and subsequently the manager - both of whom said they couldn't sell the items at the advertised price, as they couldn't alter the price on the till.<br> <br> I feel that this is false advertising and the items should be sold at the advertised price and not the programmed till price.<br>
Helpful (0)
Replies (1)0
Replies (1)
Steers's replyOfficial
07 May 2015, 12:08Hello dassiepe,
Thank you very much for taking the time to report your experience with our Greenacres, Port Elizabeth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Greenacres, Port Elizabeth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply07 May 2015, 12:08
Official
Hello dassiepe,
Thank you very much for taking the time to report your experience with our Greenacres, Port Elizabeth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Greenacres, Port Elizabeth branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,