AV
Adele V
1 reviews | Active since Apr 2015
28 Apr 2015, 16:06
False Advertising
I received a menu from Sasolburg Steers on the 15/04/2015, wich they advertise the Bacon & Advo burger for R34.90 and when you upsize to a large chips and 500ml buddy it will cost an extra R9.00. the lady that took my order said it will be a total of R44.90. when the delivery guy pitched they amount on the *** was R65.90 in total. I asked the guy if they had an increase so he said not that he know of.<br> i called the lady and asked what is going on wich she said they had a price increase 2 days ago... <br> this is pathetic why did'nt she give me the correct price when i ordered the food.<br> i have the menu and my slip to proof to you.<br> <br>
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Steers's replyOfficial
30 Apr 2015, 11:29Hello aviljoen.za@,
Thank you very much for taking the time to report your experience with our Sasolburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sasolburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply30 Apr 2015, 11:29
Official
Hello aviljoen.za@,
Thank you very much for taking the time to report your experience with our Sasolburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sasolburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,