1 reviews | Active since Jun 2015
False Advertising
<p>On the 14/03/17 at 14:43 I went to steers in mall of Africa to buy the Panda meal. I was assisted by Dumisani and he told us that the meal is no longer available. I asked him how is it possible as the meal was being advertised in their store? He said the advertising is old and it's just there. How does one advertise a meal they don't have and what do we do as customers? I am not happy and I want an answer and a resolution to this issue.</p>
Thank you very much for taking the time to report your experience with our Mall of Africa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Thank you very much for taking the time to report your experience with our Mall of Africa branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,