DN
Duwayne N
1 reviews | Active since Jan 2014
12 Aug 2015, 13:24
**** 100 Rand at Steers Branch
It is really Disgusting that you lie on Hellopeter ...... No one has called me ,not even Sam (Manager) from your Newclare Branch, makes Me wonder if you actually do listen or resolve your customers queries. You can't even call them back !!!!!! Service Stinks <br> <br> Still no reply to my emails sent to your Head Office as well ......1 Month later<br> <br> I will be letting everyone know of my nauseous Customer service experience received from Steers <br> <br> I am still out of pocket ,for a R100 , as your branch dishes out **** notes and blames the innocent customer<br> <br> Lets see if someone will respond and do something ....
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Steers's replyOfficial
13 Aug 2015, 08:40Hello Duwayne Naidoo,
Thank you very much for taking the time to report your experience with our Newclare, Westrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Newclare, Westrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply13 Aug 2015, 08:40
Official
Hello Duwayne Naidoo,
Thank you very much for taking the time to report your experience with our Newclare, Westrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Newclare, Westrand branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care