Failure to Deliver
<p>We at work had decided to order four Wacky Wednesdays and Two large chips two, however when the food arrived we found that we were one Wacky Wednesday short as well as being Charged R10.00 delivery fee even though we were a whole 180m from the store. When we tried to phone in order to sort this issue out we could not get a hold of anyone. This is the reason we stopped ordering from Debonairs from Watercrest and it seems we will be adding Steers to this list.</p>
Thank you very much for taking the time to report your experience with our Watercrest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Watercrest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team