Extremely pad service
<p>I placed an order online and opted to collect my order myself as I had to do business in the mall. Upon my arrival my order was ready, however, when I checked the order half of it was not in the bag. It turns out who ever was handling my order never finished it. I ended up waiting a further 22 min for my order thus making ordering online completely pointless! </p>
Thank you very much for taking the time to report your experience with our Heidelburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Thank you very much for taking the time to report your experience with our Heidelburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,