1 reviews | Active since Jun 2017
Extremely bad service, bad attitude and bad hygiene
On the 14th of February 2018, I went to steers Bloemfontein show ground, as I came in there was an old lady that was not at all happy with the burger she got and happened to cut it once and said it was cold, as I had already put in my order I waited for 3 minutes and I got my burgers, as I opened them in the car I noticed that they were the burgers that the old lady took back and was not happy with and ate a piece of it, I took the burgers back and I got a stinking attitude from the staff as if it's my fault that I got second hand burgers. I am totally disgusted and will never ever visit that steers again and will never recommend it to anyone , even an animal.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***