Extremely bad service

To whom It may concern,

At 13:11 6 March 2019 I placed an order using your online platform. The meal arrived only at 14:46. I phoned in twice. the first time, the phone was left unattended, so I could hear people in the background. After 4 minutes, I hung up, I phoned back, and the person to answer told me that they only have one driver, and that the driver has left with 3 orders. and that the driver should be at my house in about 20 minutes(I just got off the phone with steers). That is highly unacceptable, to have to wait nearly 1 hour and 40 minutes for a meal. I doubt that any person would think that this is a reasonable time to wait for a meal. And the fact that there is only one driver, frankly is not my problem. So the fact that this was given as an excuse, given the time it took for the meal to arrive, is not valid. My calls to steers Sarnia has been recorded, so I give proof of what I say.

If this is your idea of service then you have lost a loyal customer and I can assure you that I will be advocating that steers Sarnia has bad service.