BH
Belinda H
1 reviews | Active since Feb 2016
03 Feb 2016, 19:56
Every time late delivery
For 3 weeks in a row we order food from Steers in Marble Hall an they took more than a hour to deliver the food on all 3 occasions. The first week was Thursday the second week a Monday an today Wednesday. Every time when they stopped they imedeatly say sorry we are late but we are busy. When the food arived it is already cold. And today we were battling for half an hour to get hold of them We phoned 5 times and the phone was just ringing, no answer.
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Steers's replyOfficial
10 Feb 2016, 12:23Hello friendsforever,
Thank you very much for taking the time to report your experience with our Marble Hall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Marble Hall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply10 Feb 2016, 12:23
Official
Hello friendsforever,
Thank you very much for taking the time to report your experience with our Marble Hall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Marble Hall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,