EV
Eon V
1 reviews | Active since Jun 2013
08 Jun 2015, 17:02
EDUCATE YOUR STAFF OR CHANGE THE SIGN
This has happened on multiple occasions 6-7 times and I am getting tired of fighting with the staff every time that I go there to buy food.<br> <br> I am not sure if it is marketing error or intellectual, the menu advertises<br> \UPSIZE YOUR COMBO medium chips & 500ml Buddy for R6"<br> <br> And every time they refuse to give me a 500ml drink"
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Steers's replyOfficial
10 Jun 2015, 09:30Hello Eonvis,
Thank you very much for taking the time to report your experience with our Northcliff, Northcliff s... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Northcliff, Northcliff s... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply10 Jun 2015, 09:30
Official
Hello Eonvis,
Thank you very much for taking the time to report your experience with our Northcliff, Northcliff s... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Northcliff, Northcliff s... branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care