pK
promise K

1 reviews | Active since Jan 2015

31 May 2018, 11:43

Eat the off chicken coz I am eating too

Steers Parkview (Moreleta) I bought a meal with chicken after two bites I realized the chicken was off, without making noise I went to the ladies who are selling I tell her that I think my chicken is off , she calls another I explain myself to her she tastes the chicken says it’s okey . They call each each the chicken is dissected and they say nope it’s fine I must eat it coz off chicken is poisonous n if she ate it then it’s okey, wat makes me angry is that one of the lady said if they take da chicken it wil come off their salary... so that obviously makes it correct for me to be given off chicken. Solutions Dey came up wit is reheating da chicken using a different souce how is that going to change the chicken from being off? I gave dem their chicken n I ate chips n bun so much for wishing for a nice meal.

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Replies (1)
Steers
Steers's reply31 May 2018, 17:04
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***