rR
reenisha R

1 reviews | Active since Dec 2015

30 Dec 2015, 09:32

door closed in face

On sunday 27nth november, my husband and i made out way to steers oribi plaza. While i was parking the vehicle my husband made his way to the store. A steers staff member closed the door in my husbands face, no explanation nothing. I left the vehicle went to the store opened the door and walked in. I was ignored by both steers nd the fish place staff. When asked if the store is closed the staff member responded in an awful tone that was not even a yes.i have called the call centre nd got no response. Whats worse is that the grillers Were still on people of a Different race were waiting for food, People of a DifferentDifferent race walked In after us. Perhaps steers oribi plaza dont need our money?? It should also be noted that it was before 8 when my husband had the door slammed in his face.....pathetic during this festive season

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Replies (1)
Steers
Steers's reply04 Jan 2016, 12:46
Official
Hello ram28,

Thank you very much for taking the time to report your experience with our Oribi plaza branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care

Best regards,