Don’t order for delivery from Steers Cosmo City Mall

I placed an order online and received confirmation via email and SMS at 16:32 on 1 April,2019. After waiting for 2 hours and not receiving the order, I called the number on the SMS as advised by the App. Three times I was put on hold as I was being transferred to the store. Needless to say I was never connected to the store and my food never arrived. The lady at the other side of the line told me “It’s not my fault that you are not going through to the store, this is just a call center” At 20h00 when my kids couldn’t contain the hunger anymore, I had to drive to McDonalds in Northgate to get some dinner. This is the first and last time I will order from you again. I will stick to the stores that actually care.