aF
angus F
1 reviews | Active since Aug 2015
05 Aug 2015, 15:18
Don't ask for a delivery, It will never come
Ordered my food and my colleagues food at about 12, the time is now 15:00, when i phone to find out when my delivery will be here, I am told by the lady \ Sir I told you your delivery will be there in 15 minutes "she told me 15 minutes two hours ago and again 45 minutes ago. When I eventually went there to just collect my food after waiting so long"
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Steers's replyOfficial
06 Aug 2015, 07:59Hello angusfoulner,
Thank you very much for taking the time to report your experience with our The Zone Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our The Zone Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply06 Aug 2015, 07:59
Official
Hello angusfoulner,
Thank you very much for taking the time to report your experience with our The Zone Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our The Zone Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care