1 reviews | Active since Nov 2015
Distastefull/ Sauceless meals
Got to the Steers situated on the N1 outside of Worcester. I was in front and 2 other people waiting for their orders. I asked her for a King Steer Combo, and if I can have the new cheesy sauce extra on my fries. She said yes, for R7 extra. So after a while she said its not on their system so I need to purchase extra fries with the sauce or otherwise no sauce with my combo meal. I mean this is not how it works.<br> Very disappointingly stood and waited for my order. So my order came, and I looked in the bag if there was at least some of the BBQ sauce in there. I asked her for the sauce and she said no, they don't have in stock, but I can go to the tables and look for some.<br> <br> It was the most distasteful fries and burger I had ever had. And usually I only eat Steers.<br> The slice of tomato measure almost 20mm, 2 drops of sauce on the burger, had to take the tomato off, just to get the burger in my mouth.<br> <br> I'm not even going to start about the cashiers attitude - looked like she hadn't had sleep in weeks, and was angry at the world!<br> She even got the women that stood next to me, order wrong.
Thank you very much for taking the time to report your experience with our Worcester - Shell N1 branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Worcester - Shell N1 branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
