1 reviews | Active since Sept 2016
DISRESPECTFUL EMPLOYEE
<p><br />This morning I called Steers Park Central in Johannesburg to place an order and a lady by the name of Teressa said people who place orders are annoying, I then spoke to her manager by the name of Ndivhuwo who asked her if she had said so and Teressa denied it. I felt disrespected by your employee. Didn't your staff get customer service training? Why is there such a service as placing an order if we can't use it because we are " ännoying"? I ended up not placing an order.</p>
Thank you very much for taking the time to report your experience with our Park Central branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Park Central branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care