Disrespect

Ordered double pork rack 600g from Steers , Florida road, Durban but was given the wrong order but made to pay for what I ordered because in.Since it was delivery I could not hold the driver that responsible. When I called to enquire/complain I was told the person (Zama)that placed my order is at the call centre & they only process and they will look at it. I explained to the manager, Sihle the whole issue and he said he will look into the matter. I had told him that I'm going to eat cause I was not going to wait for their incompetence but he needs to top up for the missing ribs or give me the difference. When he called back he said he wants the other ribs so that he can give me the correct order. I explained to him what I had told him before and then he started insinuating that I am **** by saying I'm changing the story. Steers needs to teach its employees respect and good customer service and most of all I still want my refund or the correct order. I don't know whether this is their order no:Chk3460 My contact details: **********