RW
Roger Ward-Smith
1 reviews | Active since Jan 2011
28 Dec 2015, 20:08
Disgusting Service/Quality
Disgusting service/quality from Steers Bergbron 28/12/2015 - 6.50pm - ticket # 79 -overcharged, 45min wait, incorrect order supp****, chef catches me in the car park to exchange order, another 10min wait and I get a ice cold burger & chips. I am a pensioner and look forward to a take away once a week, R50 is a lot of money to me - Steers you are an absolute disgrace
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Steers's replyOfficial
04 Jan 2016, 12:33Hello R W S,
Thank you very much for taking the time to report your experience with our Bergbron branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Bergbron branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply04 Jan 2016, 12:33
Official
Hello R W S,
Thank you very much for taking the time to report your experience with our Bergbron branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Bergbron branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,