1 reviews | Active since Mar 2009

30 Dec 2016, 04:35

Disgusting service by Patricia

<p>Yesterday I went to steers in wonderpark mall.as usual their service is bad but this time round Patricia nailed it and actually showed that pathetic service is what they do.After three times of confirming my order it came incorrect,She has a bunch of her friends on the counter selling lipstick and she was busy trying it on which one suites her better.Absolutely disgusting service no work ethic or principles at all.She needs to be trained for customer service and the entire staff at steers wonderpark should be given some form of training on good quality service mainly Patricia. </p>

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Replies (1)
Steers
Steers's reply30 Dec 2016, 07:57
Official

Thank you very much for taking the time to report your experience with our Wonderpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team