DG
Deidre G
1 reviews | Active since Feb 2018
22 Feb 2018, 08:52
Disgusting service
After placing and paying an order the clerk on duty neglected to give me the full order, full on accusing me on giving it incorrectly even though 3 people heard my full order. She then proceeded to announce "gee my dan my geld" before giving me the rest of the order. My disgust is not about the measly R6 I had to give that she ranted about, but about the horrible way she treated me. On my birthday, by the way.
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Steers's replyOfficial
05 Mar 2018, 12:42We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
Steers's reply05 Mar 2018, 12:42
Official
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,