JH
Jean H
1 reviews | Active since May 2015
09 May 2015, 19:36
Disgusting processed Patties
Went to the Steers in Park Rand, they usually make the best burgers I've tasted from any of the Steers franchises, but to my disgust they have started selling PROCESSED burger patties!! They did not even have the courtesy to tell their customers that they have changed the quality of the burgers. What has happened to 100% pure beef that is still broadly advertised?? These patties were the worst I have ever tasted in my life I took 2 bites and had to throw it away it was that disgusting. When we phoned to complain and find out about the burgers the manager was no help to us what so ever.
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Steers's replyOfficial
13 May 2015, 12:27Hello jherholdt86,
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Best regards,
Steers's reply13 May 2015, 12:27
Official
Hello jherholdt86,
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Best regards,