Disgusting, Old Chips

I am sure you don't even care -- but I buy a large chips from Steers, Wetton EVERY Saturday for my Daughter. This past week I was given the most disgusting old, burnt chips. I am so disgusted and disappointed in them. They know my daughter and me SOOO well because we went there daily before Covid -- Utterly. Utterly disgraceful -- and that during the month of Ramadan