MB
Monique B
1 reviews | Active since Nov 2014
31 Jan 2016, 13:52
Disgusting Mouldy food
Ordered a simple double real cheese burger. Half way through to my disgust i noticed mould on my bread. How gross! Offering me a replacement doesn't ease my mind, who knows what they have done or placed on it as an act of spitefulness! Stay away from Steers inside Key West Mall!!!! Yuck yuck yuck!
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Steers's replyOfficial
03 Feb 2016, 10:57Hello mabamber,
Thank you very much for taking the time to report your experience with our Key west mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Key west mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply03 Feb 2016, 10:57
Official
Hello mabamber,
Thank you very much for taking the time to report your experience with our Key west mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Key west mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care