Disgusting in every aspect!

<p>We decided to order Steers from Dainfern Square tonight for dinner as we live literally 500 meters away. I tried to phone 8 times to place my order and no-one answered my call. Eventually after the 9th attempt a very rude woman answered the phone and immediately told me to hold, not so much as a greeting. I proceeded to hold for 10 minutes while I could clearly hear them having a fat conversation, laughing with each other. I got so fed up I hung up. I decided to just drive there. When I arrived I was disgusted. There was a huge ling of people, one after the other, complaining about the bad service, and the long wait. I gave Steers the benefit of the doubt and waited to order anyway. When I got to the front of the line, I wasn't so much as even greeted but rather rudly asked "what do you want?" I placed my order and swiped my card. I forgot to order a milkshake and when I asked if she could add it on I was told in a disgusting tone that I have already swiped my card so I better pay cash and next time I must think about my order properly. Anyway, I ignored the attitude and sat down. I waited 45 minutes for my order of a Wacky Wednesday, and when I got home and opened the box they had make the one burger with only half the bun. I am shocked at this level of service and this is not the first time that this branch has turned out like this, despite the fact that I have complained directly to the owners themselves. Just to top things off, the lady from Fish Aways next door was serving at Steers and completely ignoring the customers trying to order from Fiish Aways. I am absolutely disgusted and I know personally that after tonight they have lost a great deal of business just through my word of mouth.</p>