LS
Lynn-Rae Smith
1 reviews | Active since Dec 2015
18 Dec 2015, 11:04
Disgusting food, curdled cheese sauce &sour ice cr
I ordered two plain cones and chilli cheese chips at steers springfield park. The cones were sour and they refunded them. I got home and opened my chilli cheese box the sauce stinks and the cheese sauce is curdled. I am 5 months pregnant and this could have caused me to have food poisoning. The fact that the staff sent it out n the manager does not over see orders is disgusting. You guys pose a health hazard. I will be reporting you to the health department.
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Steers's replyOfficial
21 Dec 2015, 08:53Hello Lynni,
Thank you very much for taking the time to report your experience with our Springfield park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Springfield park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply21 Dec 2015, 08:53
Official
Hello Lynni,
Thank you very much for taking the time to report your experience with our Springfield park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Springfield park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care