Disgusting excuse of a burger
I had ordered this burger after asking the lady at the counter "what will be on the original steers burger" ? she rep**** "tomatoes and gerkins - relish" I said sure so i expect relish. I received 2 small pieces of gerkins and one horrible piece of tomato, my patty was also the smallest patty i have ever seen on such a huge roll... it was a pathetic excuse of a burger. I refused to even eat it. I might as well eat air. How is that supposed to satisfy me? And what exactly did I pay for? Whoever contacts me regarding this - I have pictures and the slip (as well as the horrible burger standing in the fridge)
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***