NC
Neville C

1 reviews | Active since Mar 2009

10 Jan 2016, 12:14

Disgusting chips from Steers

I wish to make a complaint against Steers L Corro. Firstly the chips were old, unappetising and putrid.Secondly the burgers themselves inside were cold and tasted like I was biting through rubber. The fact that customers like myself can in this precarious economy be given such utterly disgusting chips, leads me to believe that this Steers really doesn't care about losing their customers. It is an absolute insult against me as someone that supports their business and I can assure you that had this garbage been given overseas to customers from another fast food franchise they would have lost their patrons. Steers in general used to have the best chips but after this experience I certainly won't believe this to ever be true again! What on earth did I spend a R109.90 when I as a customer have a choice of a newer possibly better fast food oulets.<br>

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Replies (1)
Steers
Steers's reply11 Jan 2016, 12:34
Official
Hello valadar,

Thank you very much for taking the time to report your experience with our L Corro branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care

Best regards,