AC
Adam C
1 reviews | Active since Aug 2015
21 Aug 2015, 00:27
Disgusting Behaviour from management and worker
On the 20/08/2015 I purchased 2 super supper combos after placing the order I received 2 rib burgers instead of what I initially ordered,i took the burgers back explained to the manager that I ordered 2 super combos and asked him to rectify my order,yet he insisted that I am at fault for placing a order for the wrong burger,\ he claimed the rib burger is called a super combo"that is false I asked him to show me were the rib burger shows super combo on the menu and he didn't have an answer"
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Steers's replyOfficial
21 Aug 2015, 10:30Hello adamc786,
Thank you very much for taking the time to report your experience with our Isipingo Beach branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Isipingo Beach branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply21 Aug 2015, 10:30
Official
Hello adamc786,
Thank you very much for taking the time to report your experience with our Isipingo Beach branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Isipingo Beach branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care