GS
Garron S
1 reviews | Active since Mar 2013
25 May 2019, 19:13
Disgusting
I placed 3 orders on Saturday 25 May 2019 at Steers in Lambton
1. Order number 106 x2 king steer burgers x1 large chips x1 medium chips. The chips we received when we got home, large was maybe a medium and the medium was probably a small, disgusting. I have attached a pic for you
2. Order number 108 x1 stix large (meant to be 12), we get home there are only 11 in the box, disgusting. I have attached the pic for you.
This isnt the first time it has happened at the lambton branch. I will now definitely make sure through legal purposes that the staff get fired or the store closes down. Do me a favour and go have a look at the brilliant service a person receives from Elspark branch. Its as if the idiots at lambton dont want to work, so either fire them or close the shop.
I look forward to your choice of answer, if you dont want to do it I will be taking steers to court, and thats a guarantee.
Garron ********** 851
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Steers's replyOfficial
27 May 2019, 16:14Hi Garron
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Best regards,
Steers's reply27 May 2019, 16:14
Official
Hi Garron
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Best regards,