Disgusted/Horrified

We went into Steers, an hour later we are still waiting for our ribs. We spoke to the lady reading out the numbers when we saw a family who came in much later than us getting their order. This lady raises her voice at us, shouting as though we are children. I asked for the manager and Lethabo from Debonairs was called and appologosed profusely. I asked her to ask this rude waitress to appologise and she shouldn't have bothered because she appologised as though she had a bad smell on her upper lip. This was so funny. I advised her that she is working in a customer service environment and no matter what the issue is, she is to compose herself. As if that wasn't bad enough when we asked where the milkshakes we ordered are she said a snotty \I don't know""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;941570;704391;9;5;0;1;0;0;5;16/01/20 11:30;1260;NULL;16/01/19 16:15;16/01/19 14:30;Web registration Assistance;CN207987;Keneilwe Leroke;***;Keneilwe managed to assist me successfully with web registration after like a month of trying to get this sorted with someone else.She took her time to understand the query and escalated it to the relevant department.Today she came back with a positive response and I am so happy,She also kept me updated of her progress which for me is the best thing I expect from a supplier,I don't like it when people do not respond to me.Being registered on the web is a great thing for me because I like to do things my way.Thank you for this.<br> <br> Thank you very much Keneilwe,keep up the good work . ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;611359;28;1;2;0;1;0;0;2;16/01/26 10:02;1260;NULL;16/01/25 15:00;16/01/25 13:02;my account being upside down.;8,91E+12;absa consultant;***;on the 18th I requested to have my absa loan account reinstate my debit order as I was busy fixing and making arrangements of all my absa account. but then an amount of R5400 was debited but the consultant never advised me on the amount that's going to go off. he just told me its done then next I know my account is sitting in a negative amount and all the arrangement I have made are not being paid and debit orders that I have set with my other credits are busy bouncing on my account which now puts me in a negative light with them.<br> <br> I was under debt counselling which I have now cancelled it.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;800584;85;16;2;0;1;0;0;2;15/02/03 8:26;1259;NULL;15/02/02 13:20;15/02/02 11:27;OVER BILLING AGAIN!!!!;8,71E+12;;***;I received feedback on this complaint via e-mail. I have rep**** and corresponded. I gave my opinion and now I am not getting any feedback anymore.<br> This is getting ridiculous now. I had another debit order that went off that was double my bill again and I never even put that sim on. I said I wanted to cancel this account!!! This needs to be fixed ASAP as I do not have money to waste like this!!!<br> <br> I see this is a regular problem with Autopage, FIX THE PROBLEM!!!!!!<br> <br> Cancel my contract ASAP!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;469582;704391;9;5;0;1;0;0;5;15/02/03 9:44;1259;NULL;15/02/02 14:38;15/02/02 12:45;Great customer service;***5;Christiaan;***;Great customer service from Christiaan who patiently advised me and also assisted me with revising my contract, I am really happy to be a Miway customer.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;79396;748599;22;2;0;1;0;0;2;15/02/05 10:37;1259;NULL;15/01/12 15:29;15/02/02 13:38;Bad Service;7,51E+12;joe maharaj;***;I went to discovery offices in sandton to sort out my vitality query and I spoke to joe maharaj who promised me that my membership will be reinstated in 3 days time.Its almost a month already and my membership's still not active. What kind of this **** service's being rendered to customers.Im gatvol and what ****es me off's nobody's willing to assist me.Im going to stop my debit order until this nonsense gets resolved.Im going to forward this email to kaya fm so that people can know what are you guys all about. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;455870;203;9;5;0;1;0;0;5;15/02/04 8:00;1259;NULL;15/02/03 12:56;15/02/03 11:01;good service;***;siyanda;***;good service;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;811562;793962;16;2;0;1;0;0;2;15/02/06 8:30;1259;NULL;15/02/03 12:32;15/02/03 11:31;bad service;9,21E+12;;***;I bought a laptop from telkom. In Johannesburg sour street at Marshall towm.the laptop is faulty it couldn't register the password. Sometimes it does accept the password at times it doesn't. Took the laptop back to telkom they told me to call the repair centre myself cause they won't be able to assist in this regards. I called the support centre they told me to take the laptop back to telkom I did so. Telkom was suppose to fix the issue or replace the laptop but they failed to do so. Spoke to bridgette ramotshela the manager, she promised to fix it she told me she can't replace it as all telkom branches in joburg don't have stock. Whenever I sent her an email she only replies after 5-6 hours. When I asked her when am I going to get the laptop back she said she has other things to do she can't only pay attention to my query. I only had this laptop for two days and took it back to telkom but now she tells me they going to charge me a penalty fee for cancellation. Her email is [Email Removed] her direct line is ***. She even dropped the phone on my ear and told me she thought we done but she was still explaining to me about what is needed on cancellation;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;562183;85;16;2;0;1;0;0;2;15/02/09 7:13;1259;NULL;15/02/06 12:08;15/02/06 10:14;And still no feedback;7,61E+12;Shannon/Keith/ Head Office;***;I spoke to Keith with regards to my complaint and was told it is with head office and I have to wait for 2 weeks for feedback. Shannon never got back to me again. I receive a call from Head office with regards to my complaint on Hello Peter the first time. I told the person th story and he assured me he is dealing with the problem and come back to me the followoing day. 2 days later he phoned me again, he know want to con agian what the problem is, I gave him all the details again. Again he said he will contact me a little later as they do have a system problem. Nevertheless to say he still have no phoned back. Ho come you complain they receive this then phone you again to ask what the problem is and how they could assist just to phone you agin 2 days later asking the same question. They do have all the details on the complaint what seems to be the problem, if they are not going to do anyhting about it let me know the I can change my 3 contracts and take them some where else ...????????;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;813137;688455;22;5;0;1;0;0;5;15/02/09 8:58;1259;NULL;15/02/06 13:41;15/02/06 11:59;Amazing service delivery;7,81E+12;Mishqah Bashir;***;I urgently needed a medical aid termination letter. After trying several call centre staff I was referred to Mishqah Bashir ( Operations Credit controller). She was attentive to my request. Mishaqah assured me that she will attend to my request and that I should not stress. She cut a clear contrast from the call centre agents whom I tried earlier. While the call centre agents were rigid and pedantic, only resorting to stating \it cant be done\"" Mishaqah listened carefully to my unique situation and found a solution. I found this attitude amazing. <br> <br> Congratulations Mishqah for diligently representing your company and distinguishing yourself. Your attitude will take you up the ladder."""