1 reviews | Active since Aug 2017
Disgusted by poor service
<p>I purchased a "Brat Pack" and 3 "Prince Steers Burgers" from Steers Century City Cape Town.</p> <p> </p> <p>Upon arriving home which is in Mitchells Plain, we discovered that we received half our order (the bratpack which was for my daughter had no burger only chips and a juice), my husbands burger had no Cheese, no Tomato, then finally my burger had cheese and tomato it even had lettuce BUT NO PATTY!!!!!! our chips seems like they were the last hard pieces that was left in the oil. </p> <p> </p> <p>This is totally unexceptable seeing that we pay so much for quality foods when we actually getting ****!!!</p> <p> </p> <p>Regards,</p> <p> </p> <p>Very unhappy customer</p>
Thank you very much for taking the time to report your experience with our Century City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Century City branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.