BG
BUYISWA G
1 reviews | Active since Jan 2014
11 Nov 2015, 11:08
Disgusted and disappointed
while waiting to place my order....she shouted from the back that we will not be taking any telephonic orders today....the phones will ring until the person calling hangs up...because there is no managers to monitor us(that's what said)....she then asked for my order number and I told her....she again rudely asked for my order number and I told her again...she throw the paper bag and at me and shouted \hayi hayi hamba lah"meaning I must get out of here......she continued to back chat until I got out of the shop....I will never buy at Steers Umhlanga Ridge....Disgusted and disappointed"""
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Steers's replyOfficial
12 Nov 2015, 09:30Hello BOOYIE,
Thank you very much for taking the time to report your experience with our Umhlanga Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Umhlanga Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply12 Nov 2015, 09:30
Official
Hello BOOYIE,
Thank you very much for taking the time to report your experience with our Umhlanga Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Umhlanga Ridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care