DISGUSTED

I would like to lodge a complaint against the steers/debonairs in Malvern. Starting with steers, for the past few months they have not had items that were advertised on the menu, such as: steak roll,ribs,ice cream. The behaviour of the staff is appalling as they are very arrogant and make you wait until they are finished having their conversation before taking your order. With regard to debonairs, we had placed an order for delivery and were told that it would take 45min for the order to be delivered. We had waited for exactly 1 hour and 50 min after making numerous calls to inquire about the order. When the delivery guy had finally arrived, he realised that he did not have our order with him. This is unacceptable and pathetic. Hereafter WE will not be supporting these outlets Again!!!